Welcome to NDAX: Your Gateway to Canadian Cryptocurrency Trading
As one of Canada's leading cryptocurrency exchanges, NDAX (National Digital Asset Exchange) provides a secure and user-friendly platform for buying, selling, and trading digital assets. Whether you're new to cryptocurrency or an experienced trader, this guide will walk you through the process of creating and securing your NDAX account.
Expert Insight: With over five years of experience in the Canadian crypto space, NDAX has established itself as a trusted platform with competitive fees and robust security measures.
How to Create Your NDAX Account
Getting started with NDAX is straightforward. Follow these steps to create your account:
Navigate to the official NDAX website at ndax.io and click on the "Sign Up" or "Register" button.
Enter your email address, create a strong password, and agree to the terms of service. Use a unique password that you don't use elsewhere.
Check your email inbox for a verification link from NDAX and click to confirm your email address.
Log in to your new account and complete your personal profile with accurate information.
NDAX KYC Verification Process
To comply with Canadian regulations and ensure platform security, NDAX requires identity verification (KYC - Know Your Customer).
Required Documents:
- Government-issued ID: Driver's license, passport, or provincial ID card
- Proof of Address: Utility bill, bank statement, or government correspondence (must be recent)
- Selfie Verification: A clear photo of yourself holding your ID
Verification Steps:
- Log in to your NDAX account and navigate to the verification section
- Upload clear, legible images of your required documents
- Take a selfie while holding your ID as instructed
- Submit for review (typically processed within 24-48 hours)
Pro Tip: Ensure all documents are clear, well-lit, and show all four corners. Blurry or incomplete images will delay verification.
Downloading the NDAX Mobile App
Access your account on the go with the NDAX mobile app, available for both iOS and Android devices.
Download Instructions:
- iOS Users: Visit the App Store and search for "NDAX" or use this direct link to the iOS app
- Android Users: Visit the Google Play Store and search for "NDAX" or use this direct link to the Android app
After downloading, log in using the same credentials as your web account. The mobile app offers full trading functionality with enhanced security features.
Essential NDAX Security Settings
Protecting your account and assets should be your top priority. Implement these security measures:
1. Enable Two-Factor Authentication (2FA)
Two-factor authentication adds an extra layer of security beyond your password.
Log in to your NDAX account and navigate to "Security Settings"
Select either SMS-based 2FA or authenticator app (recommended for higher security)
If using an authenticator app (like Google Authenticator or Authy), scan the QR code displayed on NDAX
Enter the 6-digit code from your authenticator app to complete the setup
2. Additional Security Measures
- Withdrawal Whitelisting: Restrict withdrawals to pre-approved wallet addresses only
- Anti-Phishing Code: Set up a custom code that appears in all legitimate NDAX emails
- Session Management: Regularly review active sessions and log out unused devices
- Account Activity Alerts: Enable notifications for logins and transactions
Security Warning: Never share your password, 2FA codes, or recovery phrases with anyone. NDAX staff will never ask for this information.
Best Practices for Account Security
Beyond NDAX's built-in security features, follow these best practices:
- Use a unique, strong password (12+ characters with mix of letters, numbers, and symbols)
- Enable biometric authentication on mobile devices when available
- Regularly update your password and security settings
- Be cautious of phishing attempts - always verify you're on the official NDAX website
- Consider using a dedicated device for cryptocurrency activities
- Keep your recovery codes in a secure, offline location
Frequently Asked Questions (FAQs)
NDAX typically processes KYC verification within 24-48 hours. During periods of high demand, it may take slightly longer. Ensure your documents are clear and meet all requirements to avoid delays.
If you're having trouble accessing your account, use the "Forgot Password" feature on the login page. If you've lost access to your 2FA device, you'll need to contact NDAX support with verification documents to regain access to your account.
No, creating an NDAX account is completely free. NDAX only charges fees for trading and withdrawals, which are clearly outlined in their fee schedule available on their website.
Yes, you can access your NDAX account from multiple devices. However, for security reasons, it's recommended to regularly review your active sessions in the security settings and log out of devices you no longer use.
NDAX supports a growing selection of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many other popular digital assets. You can view the complete list of supported cryptocurrencies on their official website.
NDAX offers customer support through multiple channels including email, live chat, and a comprehensive help center. Visit their help center for the most direct access to support resources.